Legal
Refund Policy
How refunds work for Local Area Search reports and how to request one if you need to.
Last updated:
Digital delivery
Local Area Search reports are digital products, generated and delivered immediately after purchase.
How to request a refund
If you'd like a refund, you can request one within 14 days of your purchase by emailing support@propertycorner.co.uk or by contacting Paddle directly at paddle.net. Please include your order reference so we can locate your purchase quickly.
How refunds are handled
Payments for our reports are processed by Paddle, which acts as our Merchant of Record and the seller of record for your purchase. Paddle handles all refunds, and each request is reviewed and decided by Paddle in line with its own refund policy. Because reports are digital and delivered instantly, whether a refund is granted is at Paddle's discretion.
Your statutory rights
This policy does not affect your statutory rights. Under the Consumer Rights Act 2015, you are entitled to a remedy if digital content is faulty, not as described, or does not meet the standard you could reasonably expect.
Technical problems
If your report fails to generate, doesn't arrive, or won't download, contact us at support@propertycorner.co.uk and we'll re-issue your report or arrange a refund through Paddle.
Contact
Property Corner Ltd (trading as Local Area Search) · Company no. 04591334 · Registered office: 59 Eastern Road, Romford, Essex, RM1 3PB · support@propertycorner.co.uk